Shipping Information
Most items on our site are In Stock and ready to ship. Some items are either temporarily out-of-stock or are not available for shipment until a specific date. For more information, please read the details below.
Shipping Methods and Costs
Our currently shipping rate is simple and Domestic Shipping rate (includes Puerto Rico) is one flat rate $6.95 and any order over $100 is FREE shipping by USPS. For all International (outside USA), Please see shipping chart belows, any order over $250 is FREE by US Mail
| Shipping Rates | Orders ( Amount) | Delivery Times | |
| U.S.A (All States, includes Puerto Rico) |
$6.95 by USPS | FREE Shipping Order more than $100 |
2-5 Business Days |
| International (Australia, United Kingdom ( UK) , Germany, France ,Canada, Spain and all other Countries,) |
$9.99 by US Mail | Order less than $149 | 7-10 Business Days |
| International (Australia, United Kingdom ( UK) , Germany, France ,Canada, Spain and all other Countries,) |
$13.95 by US Mail | Order more than $150 | 7-10 Business Days |
| International (Australia, United Kingdom ( UK) , Germany, France ,Canada, Spain and all other Countries,) |
FREE Shipping by US Mail | Order over $250 | 7-10 Business Days |
In-Stock Items
Most orders for In-Stock items begin the order process as soon as your online purchase is completed. Your In-Stock item will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. You will not be charged for any item until it is shipped to you.
After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.
Backordered Items
Backordered items are items that may not be in-stock, but are available to purchase on our site. You will not be charged for any item until it is in-stock and shipped to you.
Shipping Rules and Restrictions
Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
You will not be charged for any item until it is shipped to you.
Please call a Customer Service at (800) 311-8428 if you have any questions.
When can you track your order?
At our warehouse, tracking numbers are assigned to packages almost immediately and generally appear on our website along with your order information. However, it may take up to 3 full business days before the package is checked into the delivering carrier's tracking system after shipment. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 3 full business days.
Orders placed on www.bay800.com may be delivered by one of several different carriers and shipping methods. Therefore, tracking availability may vary depending on the type of item you purchased and the carrier that is delivering your item(s).
Occasionally, orders are delivered via a carrier that does not offer the ability to track a package. In these rare instances, Your Order History on www.bay800com will not offer tracking information, but will still offer order status and other details. Read the information provided below to learn the difference between tracking information and the order status.
Finding Your Order Status
The status of your order is easy to find.
- Contact us. If you still have questions about your order, please contact us order@bay800.com
Check your e-mail. You were required to enter an e-mail address during Checkout; you will receive e-mails at your address keeping you up-to-date about the status of your order.
Visit the website. In your My account at www.bay800.com 24 hours a day. If you signed up for a Bay800.com account, you may view information about your most recent orders (including tracking information) as well as past orders.
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